Privacy policy
Last updated: June 24, 2025
Emoash (“we”, “us”, “our”) operates this website and online store to provide a curated shopping experience. Our store is hosted on Shopify, which enables us to sell our products and services.
This Privacy & Cookie Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or communicate with us.
If there is any conflict between this Policy and our Terms of Service, this Policy governs in relation to personal data.
By using our Services, you acknowledge that you have read and understood this Policy.
1. Personal Information We Collect
“Personal information” means information that identifies or can reasonably be linked to you.
We may collect:
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Contact details: name, email address, phone number, billing and shipping address
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Payment information: processed securely by payment providers (we do not store card details)
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Order data: products purchased, order history, returns
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Account information: preferences and settings
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Communications: emails or messages you send us
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Device & usage data: IP address, browser type, time zone, pages visited
2. Sources of Personal Information
We collect information:
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Directly from you
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Automatically through cookies and similar technologies
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From service providers such as Shopify and Printful
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From advertising and analytics partners such as Google and Meta
3. Legal Basis for Processing (UK GDPR)
We process personal data based on:
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Contract: to fulfil and deliver your orders
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Consent: for marketing emails and optional cookies
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Legal obligation: tax, accounting, and regulatory compliance
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Legitimate interest: fraud prevention, site improvement, customer support
4. How We Use Your Information
We use personal information to:
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Process and deliver orders
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Provide customer support
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Improve website functionality and performance
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Send marketing communications (where consent is given)
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Prevent fraud and ensure security
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Comply with legal obligations
5. How We Share Information
We may share personal data with:
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Shopify (store hosting & checkout)
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Printful (order fulfilment)
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Payment processors
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Marketing and analytics providers
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Authorities where legally required
6. Relationship with Shopify
Our store is hosted on Shopify. Shopify acts as a data processor for Emoash and may also process data for its own purposes where required to operate its services. For more information, see Shopify’s Privacy Policy or visit the Shopify Privacy Portal.
7. International Data Transfers
Your information may be transferred outside the UK or EEA. Where this occurs, we use appropriate safeguards such as standard contractual clauses approved by regulators.
8. Data Security & Retention
We use reasonable measures to protect your data. No system is completely secure.
We retain personal data only as long as necessary to:
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Provide our services
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Meet legal requirements
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Resolve disputes
9. Your Rights
Depending on your location, you may have the right to:
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Access your data
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Correct inaccuracies
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Request deletion
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Restrict or object to processing
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Withdraw consent
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Data portability
To exercise your rights, contact:
📧 info.emoash@gmail.com
You may also lodge a complaint with the Information Commissioner’s Office:
🔗 https://ico.org.uk
10. Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect data from children.
11. Cookies
We use cookies and similar technologies.
Types of cookies:
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Essential: required for checkout and site operation
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Performance: analytics and site improvement
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Marketing: personalised advertising
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Functional: remembering preferences
You can manage cookies via your browser or our cookie consent banner. Disabling cookies may affect site functionality.
12. Policy Updates
We may update this Policy from time to time. Changes will be posted on this page with an updated date.
13. Contact Us
📧 hello@emoash.co.uk
Emoash, United Kingdom